Frontier Airlines is known to be the ultra-low-cost airline in the United States. However, despite being an ultra-low-cost air carrier, Frontier still offers flexible change and cancel policies to ease passengers. You can easily call off your itinerary and get a refund without any hassle.
However, before you initiate the process, it’s suggested to learn everything about the Frontier Airlines cancellation policy beforehand, to avoid the last-minute fuss. The guide compiles all the details about the airline’s cancellation guidelines, steps to initiate the process, and refund process. Scroll down to learn more.
What is Frontier Airlines Cancellation Policy?
Ready to cancel your trip? Hold on and check everything about Frontier cancellation policy here. We have compiled all necessary terms and conditions regarding the cancellation policy to keep things easier for passengers. Let’s have a closer look.
- All Frontier tickets are non-refundable after the 24-hour risk-free window.
- Passengers are entitled to a full refund if they cancel their Frontier tickets within 24 hours of the booking. Make sure their tickets are booked at least seven days before the departure.
- There’s no cancellation fee for customers who select an Economy, Premium, or Business bundle.
- Cancellations must be made before the flight departure.
- If you fail to cancel your flights before the departure, you will be considered as a No Show, and your entire fare value will be forfeited.
How to Cancel Your Frontier Airlines Flight Tickets?
All set to cancel your Frontier Flight? You can initiate the process either online or via the customer support center. Whatever option you follow, make sure to cancel before the scheduled departure. Here’s how to do so.
Online Method
- Go to the Frontier Airlines’ official website.
- Click the “My Trips/ Check-in” tab on the homepage.
- Enter the details, like ticket number and last name, to access your trip info.
- Locate the “Cancel Trip” option and select the flight you want to cancel.
- Follow the on-screen instructions to call off your journey.
- If you are eligible for a refund, the option will automatically be displayed on the screen.
- Once you complete the cancellation, the airline will send you an email confirmation.
Offline Method
- You can call Frontier Airlines customer support number to cancel your flight.
- Open the dialer and enter the airline’s official number.
- Connect to the IVR menu and select the language.
- Once connected to the agent, share your itinerary details and tell them to cancel your trip.
- The airline’s expert will then look into the process and offer assistance accordingly.
- As soon as your ticket is canceled, you’ll get a confirmation email about the flight cancellation.
- Don’t forget to ask about your refund eligibility.
How Much is the Frontier Airlines Cancellation Fee?
Now that you know how to cancel a Frontier flight, let’s move on to the cancellation fee charged by the airline to call off your journey. You might be surprised to know, but despite being a low-cost airline, Frontier has no cancellation penalty if you choose an Economy, Premium, or Business bundle.
However, if you have booked an individual ticket, then you must follow the 24 hour cancellation policy and cancel your Frontier flights within the risk-free window to get a refund. After the window closes, all tickets become non-refundable, leaving no room for cancellations.
What is the Frontier Airlines Refund Policy?
Passengers must be aware of the Frontier Airlines refund policy before canceling their confirmed bookings with this low-cost airline. Scroll down to have a closer look.
- All tickets are non-refundable after the 24-hour risk-free window, which means that you’ll get nothing in return if you cancel your flights after 24 hours of your booking.
- However, if cancellations are made within 24 hours, then the airline will issue a refund to your original form of payment.
- The refund will be credited within 7 to 15 business days of your refund request (for cancellations made within the 24-hour risk-free window).
- Those flying with the Basic fare/ Standard must pay the cancellation fee of $99, irrespective of the time left before the departure.
Summing Up
That’s all about the Frontier Airlines cancellation policy. The airline allows passengers to cancel their flights; however, all tickets become non-refundable once the risk-free window closes. Hence, if you want to get your hard-earned money back, it’s best to cancel your tickets within the 24 hours of the booking and get your money in the original payment mode. For more details about Frontier cancellation and refund policy, you can connect our experts at Fareasky, and get immediate assistance.
